Placing an order

 

Different Types Of KG’s stores:

  • Kathleengodfroy.com: Wholesale 3D Mink Lashes at USD 144 per order (20 units). This shop doesn’t have any products to offer other than wholesale eyelashes.
  • KGodfroyCosmetics.com: Online retail of cosmetics available in Singapore and Malaysia. There is no minimum of order. 
  • KGodfroyCosmetics.com.ph: Online retail of cosmetics available in the Philippines. There is no minimum of order. Accepts COD. 

Credit Card Payments:

We are using a secured e-Commerce website via Stripe and PayPal. We accept all major credit and debit cards in our payment platform. No complicated registration and no unauthorised transactions. 

Shipping Services:

We offer reliable local courier that can deliver your order(s) within 2-4 business days. Our local courier will sms or call you before delivery. Please make sure you provide us correct information such as your mobile, and shipping address. Our delivery rates are subjected to your location and the total weight of your order. 

Our regular shipping courier is SingPost. We may provide tracking number, if available. 

International Shipping (Worldwide):

Due to restrictions of our some countries, United States, Qatar, Dubai, India, France and Germany you may receive your products in 8-10 business days.

The delayed of shipping is beyond our control. Thus, it is important to know the delayed of shipping before you place an order on our online store.

Cancellations / Return to Vendor Items.

Cancellations must be made before we send the order. If the order has not been shipped, a refund will be issued by the same method of payment the order was originally charged. We do not have a return policy. Once our products are open or damaged it will be considered as sold. All cosmetics are not allowed to be returned for hygiene purposes. You can only receive a refund if you place an order on our website by mistake, or if the order has not been shipped.

Other information.

We do not accept order and payment by phone. If you have any questions regarding our products, how to use it, its benefits, or payment of method, etc you may visit our FAQ. If you cannot find an answer you may please contact us by e-mail at the following contacts:

  • B2B eyelashes: b2b@kathleengodfroy.com.
  • KG Cosmetics: admin@kgodfroycosmetics.com (attn: Ahmad).

 

 

 

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